Privacy Policy
Company: CryoSculpt Solutions
Address: Rockwell Fitness, 551 D Baltimore Annapolis Blvd, Severna Park, MD 21146
Phone: 866-930-8554
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit cryosculptsolutions.com (the “Site”) or contact us.
1) Scope
This Privacy Policy explains how we collect, use, disclose, and protect information when you: Visit or use our Sites, Request information, book a consultation, or contact us. Subscribe to updates/marketing communications, Use any forms on our Sites
2) Information We Collect
A. Information you provide to us; Contact information: name, email address, phone number
Appointment/consultation details: services you’re interested in, scheduling preferences, messages you submit
Customer support communications: inquiries, feedback, and other messages.
B. Information collected automatically
When you browse our Sites, we (and our service providers) may automatically collect:
Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages
Cookies and similar technologies: used for site functionality, analytics, and marketing (see Section 6)
C. Sensitive / health-related information
Cryotherapy and related wellness/aesthetic services may involve information that could be considered sensitive (for example, wellness goals or treatment context you share). We only use this information to provide services, respond to you, and support your experience as described in this Policy.
Note: We are a wellness/aesthetic service provider. This Policy does not claim HIPAA coverage. If you have questions about how we handle sensitive information, contact us using the details above.
3) How We Use Information
We use information to: Provide and operate our Sites, Respond to inquiries and send requested information, Schedule and manage consultations/appointments, Provide customer support and improve our services, Send administrative messages (e.g., confirmations, updates), Send marketing messages (you can opt out at any time), Maintain security, prevent fraud, and enforce our policies.
4) How We Share Information
We may share information with: Service providers that help us operate (hosting, analytics, messaging tools, form providers), Scheduling/booking providers used for consultations/appointments (for example, booking links may route to third-party scheduling platforms),
Legal and safety purposes if required by law, subpoena, or to protect rights/safety,
Business transfers in connection with a merger, acquisition, or sale of assets
We do not sell your personal information in the ordinary sense. (Some US state laws define “sale” broadly; see Section 9.)
Note: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.
5) Data Retention
We retain personal information only as long as reasonably necessary for:
The purposes described in this Policy
Legal, accounting, or reporting requirements
Resolving disputes and enforcing agreements
6) Cookies, Analytics, and Marketing
We may use cookies and similar technologies to:
Remember preferences
Understand site traffic and usage trends
Improve performance and measure campaign effectiveness
You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8) Third-Party Links and Services
Our Sites may link to third-party sites (including payment booking and maps). Those third parties have their own privacy practices, and we are not responsible for their content or policies. We recommend reviewing their privacy policies before providing information.
Depending on where you live, you may have rights such as: Accessing, correcting, or deleting your personal information, Opting out of marketing emails (use the “unsubscribe” link or contact us), Restricting or objecting to certain processing, Opting out of certain “sharing” for targeted advertising (where applicable).
California (CCPA/CPRA) Notice (if applicable):
California residents may have the right to request access, deletion, and correction of personal information, and to opt out of “selling” or “sharing” (as legally defined). To submit a request, email us with the subject line: “Privacy Request”.
We may need to verify your identity before fulfilling requests.
10) Children’s Privacy
Our Sites are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it ASAP.
11) How do Contacts Opt-in to Messages?
Contacts opt in by submitting the form on our website (https://claim.cryosculptsolutions.com) and checking an unchecked consent checkbox. The checkbox clearly discloses that by providing their mobile number, they agree to receive SMS messages from CryoSculpt Solutions related to their inquiry, including appointment scheduling, confirmations, reminders, and customer support communications. Message frequency varies. Contacts may reply STOP to opt out at any time.
12) Changes to This Policy
We may update this Privacy Policy from time to time, Material changes will be posted on this page.
13) Contact Us
If you have questions or requests about this Privacy Policy, contact us:
Phone: 866-930-8554
Address: Rockwell Fitness, 551 D Baltimore Annapolis Blvd, Severna Park, MD 21146
